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Appointments & confirmations
Book online or add appointments directly as a team, then review, confirm, move or cancel them — with matching customer emails and secure links.
Smarter customer flow for service businesses
Use open capacity.
Use open capacity.
Make waiting easier.
Keep customers informed.
FLIRIVO FLOW connects scheduling, confirmations, refill workflows, reservations, queues, pickup, customer status and on-site guidance in one lean web solution. Your existing solutions can continue to be used.
✓ no customer app required✓ direct links & QR codes✓ German & English✓ accessible customer views
FLIRIVO FLOW
One system for customer journeys that happen every day.
You decide what stays manual and what runs automatically. Combine functions to match your operation.
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Refill open appointments
Newly available appointments can be assigned manually to the next matching customer or automatically offered to the waitlist.
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Appointment requests & alternatives
If no time fits, customers send a request. Your team can offer specific alternatives and receives the response directly in the record.
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Reservations & capacity
Handle tables, rooms, consultations, pickup or other limited capacity with party size, preferred place and status.
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Virtual queue
Customers join by link or QR code, see their position and receive a call — without another app.
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Pickup & handover
Ready notices, pickup windows, reference codes and announced arrivals make handover predictable.
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Private customer status
Received, in progress, waiting, ready or done: customers can check the current status themselves.
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Locations, places & guidance
Locations, destinations, floor plans and — after consent — maps help customers find the right place.
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Custom fields & processes
Show additional fields only to your team, only to customers or on both sides — tailored to each service.
DE
German, English & accessibility
Public views support language switching, contrast and color-optimized modes plus multiple designs.
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Live displays & calls
Waiting-room displays, call screens and customer links use the same live data — without duplicate maintenance.
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Manual to largely automatic
From direct team control to automatic confirmation, reopening and notifications, you decide how much FLOW handles for you.
SEE FLIRIVO FLOW
Flirivo
Flirivo Flow in action
Video loads only after YouTube consent
YouTube is connected only after you allow the YouTube service in the cookie settings. No video data is loaded from YouTube beforehand.
No customer appSecure links and QR codes work directly in the browser.
For small and large operationsLists, filters and page navigation stay manageable even with many daily records.
Traceable operationsStatuses, responses and important actions remain traceable for your team.
FOR ALMOST ANY CUSTOMER FLOW
From public administration to workshops — one solution, many processes.
Use only the building blocks your operation needs and expand the process whenever required.
FLIRIVO FLOW
Create business →Build the customer flow that fits your operation.
Start lean and enable more processes later — without requiring customers to install an app.